Terms of Service

1. Electronic Contract Enforceability & Scope

These Terms of Service (“Terms”) govern the relationship between Getmore LK (“Getmore,” “we,” “us,” or “our”), a tech enterprise operating in Colombo, Sri Lanka, and all users accessing getmore.lk, our native iOS and Android mobile software, institutional APIs, and communication services.

Pursuant to the Electronic Transactions Act, No. 19 of 2006 (amended by Act No. 25 of 2017), electronic signatures, click-through confirmations, and digital transmissions executed on this platform carry the full legal validity and enforceability of written agreements under Sri Lankan law.

2. Student, Parent & Institutional Accounts

Access to Getmore is subject to the following statutory and verification criteria:

• Capacity & Eligibility: Users must be enrolled students, verified educators/lecturers, or authorized parents/guardians. In accordance with the Age of Majority Ordinance No. 7 of 1865 (as amended), students below 18 years utilize parent/guardian supervised onboarding.
• Authentication & Security: Users are strictly prohibited from sharing login tokens or multi-factor authentication codes. Unlawful access to student accounts is a punishable offense under Section 3 of the Computer Crime Act, No. 24 of 2007.

3. Pricing Plans, Subscriptions & Consumer Protection

In adherence to the Consumer Affairs Authority Act, No. 9 of 2003, all pricing, limits, and billing terms in Sri Lankan Rupees (LKR) are transparently disclosed:

• Free Plan (Rs. 0): Full free access when utilizing Getmore Educational Student Management. Includes Unlimited Attendance tracking, Unlimited Payment & Bill management, 1 free News Alert per day, 2 free General Notifications per day, and a 100% Ad-Free Experience.
• Premium Plan (Rs. 18,900 / month): Includes everything in the Free Plan, plus 10 General Notifications per day, 10 News Alerts per day, a 25% discount on Paid Promotions, an Ad-Free Experience, and priority notification sync. Subscriptions are billed monthly in advance and can be canceled anytime prior to renewal.
• School : Enterprise Plan (Custom Pricing): Tailored enterprise platform providing custom attendance systems, custom payment/billing systems, custom quotas for news alerts and general notices, 50% discount on Paid Promotions, an Ad-Free Experience, and dedicated account managers with direct LMS/SIS integrations. Governed by formal Institutional Service Level Agreements.

4. Academic Records Synchronization & Institution Authority

Getmore serves as an encrypted academic transmission conduit connecting institutional databases (e.g., Moodle, Canvas, custom university portals) with students:

• Official final degree transcripts, examination results, and accreditation awards remain under the sole sovereign authority of the respective university, higher education institute, or the Ministry of Education of Sri Lanka.
• In the rare event of an operational discrepancy between a mobile push alert and the official university registry, the official registrar’s stamped records shall govern.

5. Prohibited Misuse & Sri Lankan Cyber Law

Users must comply with the Computer Crime Act, No. 24 of 2007. You expressly agree NOT to:

1. Impersonate lecturers, academic deans, or administrative officers (Section 4 & 5 offenses).
2. Execute automated denial-of-service (DoS) attacks, brute-force requests, or packet interception against Getmore WebSocket clusters.
3. Circumvent or hack parental privacy controls or unauthorized student grade records.
4. Distribute defamatory, fraudulent, or unlawful notices through institutional broadcast channels.

6. Intellectual Property Protection

In accordance with the Intellectual Property Act, No. 36 of 2003 of Sri Lanka:

• The Getmore software codebase, brand trade dress, logos, layout structures, and real-time dispatch algorithms are the exclusive intellectual property of Getmore LK.
• Institutional emblems, course syllabi, and lecture materials published by universities remain the copyright of their respective academic authors and institutions.

7. Service Availability & Telecommunication Standards

Getmore maintains high-availability cloud infrastructure targeted at 99.9% uptime. However, service delivery depends on regional telecommunication service providers (Dialog, Mobitel, SLT-Mobitel, Airtel, Hutch). Getmore is not liable for temporary transmission delays caused by island-wide cellular network disruptions or power grid failures.

8. Limitation of Liability

To the maximum extent permitted by the laws of Sri Lanka, Getmore and its directors shall not be liable for indirect, incidental, or consequential damages resulting from missed exam deadlines, delayed cellular push deliveries, or third-party hardware faults. Our total liability for any claim shall not exceed the subscription fees paid by the user in the preceding three (3) months.

9. Governing Law, Dispute Resolution & Arbitration

These Terms shall be governed, construed, and enforced exclusively in accordance with the substantive and procedural laws of the Democratic Socialist Republic of Sri Lanka.

• Amicable Negotiation: The parties shall first attempt in good faith to resolve any dispute or claim amicably within thirty (30) days of formal notice.
• Arbitration: Any unresolved dispute may be referred to binding arbitration in Colombo, Sri Lanka, conducted in the English language pursuant to the Arbitration Act, No. 11 of 1995.
• Jurisdiction: Subject to arbitration, the courts of competent jurisdiction located in Colombo, Sri Lanka shall have exclusive jurisdiction over all legal proceedings.

10. Legal Notices & Service of Process

All formal legal notices, inquiries, or service of process must be delivered in writing to: